22 February 2011

Resolved!!!

This is where being a raving bitch can come in handy. (:-D

I had a voicemail today from a very nice person from Directv.  I phoned back and spoke to a lovely human being whom I am very sad to say that I've forgotten his name in my excitement. I told him I loved him so forgetting his name is probably forgiven.

Our service will be repaired on Thursday morning between 8-12.  We went from being out of service for 11 days to only six days.  Six days is still harsh but I will take it!!!

Being a persistent pain-in-the-ass has it's benefits.

So persistence is the moral of this story.  More importantly, Directv stepped up and made it better.