This is where being a raving bitch can come in handy. (:-D
I had a voicemail today from a very nice person from Directv. I phoned back and spoke to a lovely human being whom I am very sad to say that I've forgotten his name in my excitement. I told him I loved him so forgetting his name is probably forgiven.
Our service will be repaired on Thursday morning between 8-12. We went from being out of service for 11 days to only six days. Six days is still harsh but I will take it!!!
Being a persistent pain-in-the-ass has it's benefits.
So persistence is the moral of this story. More importantly, Directv stepped up and made it better.
1 comment:
yeah for being a bulldog!
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